![]() ![]() "And you're not even professional to tell the members you are closing this location."Ĭrunch Fitness has yet to directly respond to a request for comment regarding the College Park closure. "Worst customer service ever!" wrote another at the end of June. "Nobody is answering messages or picking up the phone and no announcements have been made." But Crunch is still closed, even though Google says it's open," wrote one member on the company's College Park Facebook page Aug. 4. "What's going on in downtown Toronto? We're in Phase 3 and other gyms are open. similar to the surprise disappearance of SoulCyle on King Street West. Once Toronto got the go-ahead to enter Stage 3 itself, they started calling the gym to ask when it would open, but nobody picked up. When Premier Doug Ford announced the beginning of Stage 3 in Ontario and the club stayed quiet, members started growing suspicious. They owe me a bunch of money but have shown there is no accountability.Ĭrunch at College Park first shut down in March under government orders, like all other gyms in the province, to help prevent the spread of COVID-19. The toronto location shut down permanently without telling anyone, and there is no response from any of their social media pages. "We wish you the best in your fitness journey and hope to see you soon." As we process each account, we will be in contact with you regarding your refund," reads the closure notice. "We understand that when our facility closed due to COVID-19 on March 15, 2020, you may be owed partial membership dues or personal training. Those who choose not to transfer will have their memberships cancelled automatically. The company is offering to transfer memberships from its College Park location to locations in Whitby, Brampton or Mississauga. Our commitment to the wellbeing of the community will continue at our 20 Ontario Crunch locations." "We very much appreciate and value the support provided by the College Park community over the last few years. ![]()
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